Welcome to Bangolbat. When you use our website or app, certain information is shared with us. This page explains exactly what that information is, where it's stored, and why we collect it.
This privacy policy applies to all Bangolbat users — whether you're just browsing or you're a registered member who plays regularly. By creating an account, you are deemed to have accepted this policy.
This policy has been written in Bangla with Bangladeshi users in mind. If anything is unclear, the Bangolbat support team is happy to help.
Bangolbat only collects data that is genuinely necessary to provide our services. Requesting unnecessary information goes against our policy.
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | BKash/Nagad number, transaction history | Yes |
| Technical information | IP address, browser, device model | Yes |
| Usage Patterns | Which games you play and how long you spend on the site | Optional |
| Communication Records | Support Chat History | Optional |
Bangolbat collects data through several methods. Each method is explained below so you have a full picture.
- Directly from you: Information provided in the registration form and documents submitted during the KYC process
- Automatically: Device and browser information collected via cookies and logs during site use
- From payment gateways: Guaranteed transactions via bKash, Nagad, or bank transfer
- From third-party verification: KYC data via identity verification services
We never collect your information without your knowledge or consent. You are always informed of the reason before any data is collected.
Data collected at Bangolbat is used only for specific purposes. Your information is never used for anything beyond that.
- For account creation, verification, and management
- To process deposits and withdrawals
- To prevent fraud and account misuse
- For customer support
- To send you promotional offers, with your permission
- To analyze usage patterns and improve the platform
- To comply with legal obligations
Your consent is always obtained before any marketing messages are sent. You can manage this preference during registration or in your profile settings.
All Bangolbat data is stored on secure servers. Server access is restricted to authorized personnel only, and every access is logged.
- All connections run over HTTPS with encrypted data transfer
- Passwords are stored with bcrypt hashing — unreadable even to us
- Regular penetration testing and security audits are conducted
- Automatic alerts are triggered for any suspicious login attempts
Even after an account is closed, certain data must be retained for a specific period to meet legal obligations. After that period, it is permanently deleted.
Bangolbat uses cookies on its site to enhance your experience. Cookies are small files stored in your browser.
- Essential Cookies: To maintain login sessions and ensure security — cannot be disabled
- Performance Cookies: To measure site speed and performance
- Preference Cookies: To remember your language and theme preferences
- Analytics cookies: To understand which pages are visited most
Cookies can be disabled through your browser settings, though some features may not function properly as a result.
Bangolbat believes data belongs to its users. Accordingly, you retain the following rights.
To exercise any of your rights, email our support team. Bangolbat is committed to responding within 30 days.
Bangolbat's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.
If there is evidence that a minor has created an account, that account will be immediately suspended and all collected data will be deleted. Parents or guardians with concerns may contact [email protected].
Bangolbat may update this policy from time to time. For any significant changes, you will be notified in advance via your registered mobile number or app notification.
The "Last Updated" date at the top of this page is always current. Continued use of the site following any changes will be considered your acceptance of the updated policy.
Bangolbat is always available to address any privacy-related questions, complaints, or requests.
- Email: [email protected] (best for privacy-related requests)
- Live Chat: Chat button at the bottom right of the website — available 24/7
- Response Time: 2–4 hours by email, usually instant via chat
Requests for data deletion or correction will be processed within 30 days of identity verification.